2026 Comparison Guide

Best CRM Software for Contractors

An honest comparison of CRM options for contractors. We break down features, pricing, and help you find the right fit for your business.

Best All-in-One

Stupid Simple System

Best for Large Teams

ServiceTitan

Best Budget Option

Jobber

What to Look for in a Contractor CRM

Not all CRMs are created equal. Here's what actually matters for contractors.

Lead Capture & Response

The CRM should capture leads from multiple sources and help you respond quickly. Speed matters: 78% of customers buy from the first business to respond.

Automated Follow-Up

Manual follow-up doesn't scale. Look for automatic text/email sequences that keep leads warm without you having to remember to send messages.

Review Management

Getting Google reviews shouldn't be a separate tool. The best contractor CRMs include automated review requests after jobs.

Website Integration

Your CRM should connect seamlessly with your website, or better yet, include one. Separate systems mean leads falling through cracks.

Contractor-Specific Features

Generic CRMs require customization. Look for systems built for home services that understand job scheduling, quotes, and service areas.

Total Cost of Ownership

That $49/month CRM might need $200/month in add-ons. Calculate the real cost including all the features you actually need.

CRM Options Compared

Detailed look at each option with honest pros and cons.

Our Pick for Most Contractors

Stupid Simple System

All-in-One for Contractors

$997 setup + $397/mo

First month included in setup

Best for: Contractors who want website + CRM + automation in one

Pros

Built specifically for contractors
Website + CRM + automation combined
Missed call text back included
Review automation included
No separate tools to manage
One monthly price for everything

Cons

Less customizable than enterprise CRMs
Not for large multi-location operations

Bottom line: Best all-in-one solution for contractors doing under $1M/year who want everything in one place.

ServiceTitan

Enterprise Field Service

$250-500+/month

Per technician pricing

Best for: Large operations with dispatching needs

Pros

Powerful dispatching and scheduling
Built for field service businesses
Strong reporting and analytics
Good for multi-technician teams

Cons

Expensive: pricing adds up fast
Complex: steep learning curve
No website included
Overkill for small operations
Long implementation process

Bottom line: Best for established contractors with $1M+ revenue and multiple technicians who need advanced dispatching.

Housecall Pro

Field Service Management

$49-149/month

Plus add-ons

Best for: Growing contractors needing scheduling

Pros

Good scheduling features
Decent mobile app
Lower starting price
Online booking

Cons

Features require upgrades
No website included
Limited marketing automation
Per-user pricing gets expensive
Basic lead follow-up

Bottom line: Good mid-range option for scheduling, but you'll need additional tools for lead capture and marketing.

Jobber

Field Service Management

$39-199/month

Based on features

Best for: Small teams needing basic scheduling

Pros

Clean, simple interface
Good for quotes and invoicing
Solid mobile app
Reasonable pricing to start

Cons

Basic automation features
No website included
Limited marketing tools
Need integrations for full functionality
Contact limits on lower plans

Bottom line: Good entry-level option for basic job management, but limited lead capture and automation.

HubSpot CRM

General Business CRM

$0-800+/month

Free basic, paid for features

Best for: Businesses wanting a general CRM

Pros

Free tier available
Powerful marketing features (paid)
Good integrations
Strong email marketing

Cons

Not built for contractors
No field service features
No website included
Expensive to unlock features
Generic: requires customization

Bottom line: Powerful general CRM, but not designed for contractors. Requires significant setup and paid upgrades.

Feature Comparison Matrix

Quick overview of what each CRM includes.

Feature	Stupid	ServiceTitan	Housecall	Jobber	HubSpot
Contact Management
Lead Tracking
Automated Follow-Up			Limited	Limited	Paid plans
Missed Call Text Back
Review Requests		Add-on		Basic
Website Included
Text Messaging					Add-on
Email Marketing			Add-on	Limited
Appointment Scheduling
Mobile App
Built for Contractors
Unlimited Contacts
Price	$997 setup + $397/mo	$250-500+/month	$49-149/month	$39-199/month	$0-800+/month

Our Recommendation

Based on working with hundreds of contractors.

Under $500K/year

Stupid Simple System

All-in-one simplicity. Website + CRM + automation in one price. No complex setup needed.

$500K - $1M/year

SSS or Housecall Pro

Growing teams may need more scheduling features. Compare both for your specific needs.

$1M+/year

ServiceTitan

Enterprise features for complex operations. Worth the investment at this scale.

Frequently Asked Questions

Do I really need a CRM as a contractor?

If you want to grow beyond word-of-mouth, yes. A CRM helps you capture leads, follow up automatically, and not lose potential customers to competitors who respond faster. Without a system, leads get lost, follow-ups get forgotten, and money walks out the door.

What's the difference between a CRM and field service software?

CRMs focus on managing customer relationships and leads. Field service software focuses on scheduling, dispatching, and job management. Many tools try to do both, but with varying success. For most contractors, you need both lead management AND basic scheduling. The question is whether to get them in one tool or two.

Should I get an all-in-one system or best-of-breed tools?

For most contractors under $1M/year, an all-in-one system is better. Less complexity, one login, one bill, and no integration headaches. Larger operations might benefit from specialized tools, but the complexity cost is real. We've seen contractors with 5+ tools that don't talk to each other, and that's not efficient.

How important is contractor-specific vs general CRM?

Very important. A general CRM like HubSpot or Salesforce can work, but you'll spend hours customizing it for your business. Contractor-specific tools understand service areas, job types, and how home service businesses actually work. The time saved is worth the potential feature trade-offs.

What about free CRM options?

Free CRMs exist (HubSpot has a free tier), but they typically limit features, contacts, or users. More importantly, they don't include contractor-specific features. You'll end up paying for add-ons or other tools to fill gaps. 'Free' usually isn't free when you add up everything you need.

How long does it take to set up a contractor CRM?

Depends on the system. Enterprise solutions like ServiceTitan can take weeks to implement. Simpler tools like Jobber or Housecall Pro might take a few days. All-in-one systems like ours include setup assistance and can be running in 24-48 hours since there's no complex integration.

See the All-in-One Approach in Action

See the website + CRM + automation all working together for your business. No sales call required.

Website included

CRM included

Automation included

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